Last updated: 7 June 2026 · SlipFix Australia ABN: 28 622 896 404
1. Who We Are
SlipFix Australia ("SlipFix", "we", "us", "our") is an anti-slip surface treatment business operating in New South Wales and the Australian Capital Territory. Our postal address is PO Box Q1888, Queen Victoria Building NSW 1230.
We are committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
2. Information We Collect
We collect personal information you provide when you:
- Submit a quote request via our website contact form
- Email or call us directly
- Engage us to perform services
The information we collect includes your name, phone number, email address, service location, and details about the surface you need treated. We do not collect sensitive information (as defined under the Privacy Act) without your explicit consent.
3. How We Use Your Information
We use your personal information to:
- Respond to your quote request and provide the services you have asked about
- Contact you about your job, including scheduling, documentation and follow-up
- Send you information about our services if you have requested it
- Meet our legal and compliance obligations
We do not use your information for unsolicited marketing and will not sell, rent or share your information with third parties for their own marketing purposes.
4. Disclosure of Information
We may disclose your personal information to:
- Our service providers and subcontractors where necessary to deliver a job (e.g. if we refer you to a NATA-accredited testing laboratory)
- Government or regulatory bodies if required by law
We will not otherwise disclose your personal information without your consent.
5. Website Analytics
Our website may use Google Analytics to collect anonymised information about how visitors use the site (pages visited, time spent, device type). This information is used in aggregate to improve the website and does not identify individual visitors. You can opt out of Google Analytics tracking using the Google Analytics Opt-out Browser Add-on.
6. Cookies
Our website may use cookies for analytics and functionality purposes. You can control cookies through your browser settings. Disabling cookies may affect some website features.
7. Security
We take reasonable steps to protect the personal information we hold from misuse, loss, unauthorised access, modification or disclosure. Our website is served over HTTPS.
8. Access and Correction
You may request access to, or correction of, personal information we hold about you at any time. To make a request, contact us at [email protected] or call 1300 754 734. We will respond within a reasonable time.
9. Complaints
If you have a complaint about how we have handled your personal information, please contact us in the first instance at [email protected]. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au or by calling 1300 363 992.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The current version will always be available at slipfix.com.au/privacy-policy/. The date at the top of this page indicates when it was last updated.
11. Contact Us
For any privacy-related questions, contact:
Nick Horrell — Director, SlipFix Australia
Email: [email protected]
Phone: 1300 754 734
Post: PO Box Q1888, Queen Victoria Building NSW 1230